Chargeable Utilization – What is billable?

When doing some research, I came across an article about utilization. I'm specifically concerned with chargeable utilization (i.e. hours spent on billable projects that generate revenue). This question is for both clients and consultants.

In the entirety of a project, what aspects do you consider billable hours? For example, is information gathering provided for free or are clients charged for this time?

Appreciate any insight.

submitted by /u/CubsTL85
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